Challenge Roth Trip Terms and Conditions

Please review our terms and conditions carefully. We make every effort to work with our clients to ensure a smooth travel experience, and that includes reasonable terms and conditions to travel. 

PAYMENTS, CANCELLATIONS AND REFUNDS

To reserve space for Challenge Roth, a $500 per-person deposit is required. Deposits are non-refundable and non-transferable. After deposit is made, your credit card will be charged for the balance of your trip approximately 90 days after initial booking. Travel insurance is strongly recommended.

Cancellations are very costly for international travel and usually do not occur in time for re-sale of the cancelled accommodation and services. If cancellation is received in writing to RaceQuest Travel on or before January 31, 2017, the non-refundable, non-transferable deposit ($500 per person) will be retained. For cancellations received on or after February 1, 2017, a 100% cancellation fee will apply. Leaving a trip in progress, for any reason whatsoever, will not result in a refund, and no refunds will be made for any unused portions of a trip. No refunds will be given for unused hotel rooms, meals, sightseeing trips, or other tour arrangements. 

After making a reservation, the participant will receive confirmation of trip deposit. All pre-trip information, invoices, insurance information, a detailed Traveler Information Form (including a Release From Liability Agreement that you must agree to upon booking), and other information needed to prepare for the trip will be provided to you. Final itinerary details will be sent to each client prior to departure.

DELAYS AND COST INCREASES

We will not be responsible for providing any reimbursement for delays in the trip due to bad weather, transportation delays beyond our control, or government intervention. Regarding all transfers, it is the responsibility of all athletes and guests to be at the communicated meeting place at the appointed time whenever shuttle or transfer services are indicated. We will not provide any reimbursement for any services offered but not utilized by client, including transfers. While we will do everything possible to maintain our listed prices, if it is necessary to levy a surcharge, we reserve the right to do so, and notification will be given prior to final invoicing.

INSURANCE

Trip cancellation insurance is available at an additional cost and is strongly recommended. If you need a referral for trip cancellation insurance, please write to: racequesttravel@gmail.com.

SINGLE TRAVELERS

All of our accommodations (hotels, cabins, guest houses, tents, and cruise cabins) are based on double occupancy, as noted in our brochures ("Twin Share" or "Double Occupancy" meaning a maximum of 2 adult travelers per room). If the participant prefers single accommodations, he/she must pay a single supplement fee, which is listed in the tour materials. If the participant is traveling alone and wishes to share accommodations, we can assign him/her a roommate of the same gender upon written request. If there is no one with whom the participant can share, he/she is required to pay the single traveler fee.

ITINERARY CHANGES

The itineraries, staff, and services presented in this website and our promotional materials (brochures, emails, and social media notices) are subject to modification and change. We reserve the right, without penalty, to make changes in a published itinerary whenever, in our judgment, conditions warrant, or if we deem it necessary for the comfort, convenience, or safety of all participants.